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	<title>Comments on: One on the chin</title>
	<atom:link href="http://www.markshuttleworth.com/archives/54/feed" rel="self" type="application/rss+xml" />
	<link>http://www.markshuttleworth.com/archives/54</link>
	<description>Planetary perspectives</description>
	<pubDate>Mon, 08 Sep 2008 18:48:23 +0000</pubDate>
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		<title>By: Why Not Just Reinstall? &#171; dreaming spires</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-10844</link>
		<dc:creator>Why Not Just Reinstall? &#171; dreaming spires</dc:creator>
		<pubDate>Mon, 30 Oct 2006 16:53:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-10844</guid>
		<description>[...] This result actually echoes your DistroWatch maintainer&#8217;s experience - during the upgrade procedure of two machines last week, one went without any major trouble, while the other required several hours of fiddling with dpkg and performing manual resolution of dependencies before the box was made to boot into Edgy. It is hard to pinpoint the cause of the problems at this stage, but they indicate continuing quality control problems at Ubuntu, despite an earlier promise to set up mechanisms to prevent any future update disasters. Nevertheless, once installed, Edgy appears to be a highly usable release, perhaps not as &#8220;edgy&#8221; as we were led to believe at the start of its development process, but still fairly up-to-date and certainly beautifully crafted. Just remember to download an installation CD in case your upgrade experience turns sour and you have to re-install. [...]</description>
		<content:encoded><![CDATA[<p>[...] This result actually echoes your DistroWatch maintainer&#8217;s experience - during the upgrade procedure of two machines last week, one went without any major trouble, while the other required several hours of fiddling with dpkg and performing manual resolution of dependencies before the box was made to boot into Edgy. It is hard to pinpoint the cause of the problems at this stage, but they indicate continuing quality control problems at Ubuntu, despite an earlier promise to set up mechanisms to prevent any future update disasters. Nevertheless, once installed, Edgy appears to be a highly usable release, perhaps not as &#8220;edgy&#8221; as we were led to believe at the start of its development process, but still fairly up-to-date and certainly beautifully crafted. Just remember to download an installation CD in case your upgrade experience turns sour and you have to re-install. [...]</p>
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		<title>By: Paul Cubbage</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-7174</link>
		<dc:creator>Paul Cubbage</dc:creator>
		<pubDate>Fri, 06 Oct 2006 19:19:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-7174</guid>
		<description>Dissonance: 

"We can’t afford to take risks with our user’s trust, but I balance that with the need to continue to improve the desktop."

How can you "balance that"?  Does that mean you will "take risks with our user's trust" when some real cool feature pops up (or come Canonical need drives it)?

I'm not trying to wordsmith you.  I appreciate your frankness.  Frankness has it's own risks as everything you say has to be taken at face value.  I've been bitten on that one myself.

I like ubuntu as a distro and have installed it in several places.</description>
		<content:encoded><![CDATA[<p>Dissonance: </p>
<p>&#8220;We can’t afford to take risks with our user’s trust, but I balance that with the need to continue to improve the desktop.&#8221;</p>
<p>How can you &#8220;balance that&#8221;?  Does that mean you will &#8220;take risks with our user&#8217;s trust&#8221; when some real cool feature pops up (or come Canonical need drives it)?</p>
<p>I&#8217;m not trying to wordsmith you.  I appreciate your frankness.  Frankness has it&#8217;s own risks as everything you say has to be taken at face value.  I&#8217;ve been bitten on that one myself.</p>
<p>I like ubuntu as a distro and have installed it in several places.</p>
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		<title>By: Kick Bill &#187; Blog Archive &#187; El Bug#1</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-6153</link>
		<dc:creator>Kick Bill &#187; Blog Archive &#187; El Bug#1</dc:creator>
		<pubDate>Mon, 25 Sep 2006 05:01:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-6153</guid>
		<description>[...] Todo lo anterior esta muy bien, pero trae implícito cierto riesgo: el confundir &#8220;facilidad de uso&#8221; con &#8220;igual a Windows&#8221;. Con esto quiero decir que eventualmente en la búsqueda de hacer las cosas más user friendly, podría acercarse demasiado al modo-Windows-de-hacer-las-cosas y caer en prácticas que reduzcan aquella diferenciación en calidad que caracteriza a las distros Linux (un peligroso acercamiento a esto lo tuvimos con el pantallazo azul que daba al actualizarse a dapper, tema que el mismo Mark Shuttleworth trató en su blog). [...]</description>
		<content:encoded><![CDATA[<p>[...] Todo lo anterior esta muy bien, pero trae implícito cierto riesgo: el confundir &#8220;facilidad de uso&#8221; con &#8220;igual a Windows&#8221;. Con esto quiero decir que eventualmente en la búsqueda de hacer las cosas más user friendly, podría acercarse demasiado al modo-Windows-de-hacer-las-cosas y caer en prácticas que reduzcan aquella diferenciación en calidad que caracteriza a las distros Linux (un peligroso acercamiento a esto lo tuvimos con el pantallazo azul que daba al actualizarse a dapper, tema que el mismo Mark Shuttleworth trató en su blog). [...]</p>
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		<title>By: John Doe</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-6140</link>
		<dc:creator>John Doe</dc:creator>
		<pubDate>Mon, 25 Sep 2006 01:44:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-6140</guid>
		<description>"Faulty updates are a death sentence for Ubuntu."

And yet Windows 98 had blue screens of death often, (without an update available that I could ever see that fixed this problem) and people accepted it for how many years? I didn't see a death sentence there, just more sardines lining up to buy an operating system that crashed often.</description>
		<content:encoded><![CDATA[<p>&#8220;Faulty updates are a death sentence for Ubuntu.&#8221;</p>
<p>And yet Windows 98 had blue screens of death often, (without an update available that I could ever see that fixed this problem) and people accepted it for how many years? I didn&#8217;t see a death sentence there, just more sardines lining up to buy an operating system that crashed often.</p>
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		<title>By: Caroline Ford</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-5829</link>
		<dc:creator>Caroline Ford</dc:creator>
		<pubDate>Fri, 22 Sep 2006 15:55:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-5829</guid>
		<description>I'm concerned that this happened again on September 14 and what this says about our QA procedures (or possible lack of).

http://ubuntuforums.org/showthread.php?t=257459 refers to the nVidia breakage caused by USN-346-1

The comments on Malone (https://launchpad.net/distros/ubuntu/+source/linux-source-2.6.15/+bug/60433) cause concern as it looks like no-one checked the patch before it went out. 

As broken security patches cause more problems than the exploits they are designed to fix (and this has happened TWICE in a month) we seem to have a problem. 

I don't expect developers to release 100% perfect patches (they are as human as the rest of us) but we need to have another pair of eyes looking over patches like this. Kernel patches signed off by two members of the core development team? Patches being installed successfully on our supported architectures before being released in the wild?

The current setup appears bugged in any case..</description>
		<content:encoded><![CDATA[<p>I&#8217;m concerned that this happened again on September 14 and what this says about our QA procedures (or possible lack of).</p>
<p><a href="http://ubuntuforums.org/showthread.php?t=257459" rel="nofollow">http://ubuntuforums.org/showthread.php?t=257459</a> refers to the nVidia breakage caused by USN-346-1</p>
<p>The comments on Malone (https://launchpad.net/distros/ubuntu/+source/linux-source-2.6.15/+bug/60433) cause concern as it looks like no-one checked the patch before it went out. </p>
<p>As broken security patches cause more problems than the exploits they are designed to fix (and this has happened TWICE in a month) we seem to have a problem. </p>
<p>I don&#8217;t expect developers to release 100% perfect patches (they are as human as the rest of us) but we need to have another pair of eyes looking over patches like this. Kernel patches signed off by two members of the core development team? Patches being installed successfully on our supported architectures before being released in the wild?</p>
<p>The current setup appears bugged in any case..</p>
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		<title>By: David MacIntosh</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-4990</link>
		<dc:creator>David MacIntosh</dc:creator>
		<pubDate>Thu, 14 Sep 2006 09:29:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-4990</guid>
		<description>Phil:  

I'm not sure that static software in release editions is the answer, but stable software in release editions certainly is.  I say don't add new versions into release editions unless the only realistically perceivable changes are pleasing to 99.99% of users... I say bug test like your life depends on it and don't release updates that force users to change the way they're used to doing things.  


Mark Shuttleworth:

Releasing poorly tested updates for a 'stable' release is inexcusable.

Pragmatic Linux enthusiasts [like myself] will hesitate to recommend and use an OS in any professional capacity if it is undependable.  These 'mishaps' scare off new users and push away the fringe of the current user base.

In the hierarchy of development demands, a policy to deliver and maintain flawless internal stability to users who require it must trump other concerns, even in virtually all security situations.  For example, MS is notoriously slow in patching vulnerabilities, but to the average user that's not half as bad as faulty updates. If you promise stability and deliver less, people get incredibly pissed, especially when there is nobody to blame but the source, and especially when that source is already struggling to build a reputation in the areas of usability, trust, and practicality. 

Faulty updates are a death sentence for Ubuntu.</description>
		<content:encoded><![CDATA[<p>Phil:  </p>
<p>I&#8217;m not sure that static software in release editions is the answer, but stable software in release editions certainly is.  I say don&#8217;t add new versions into release editions unless the only realistically perceivable changes are pleasing to 99.99% of users&#8230; I say bug test like your life depends on it and don&#8217;t release updates that force users to change the way they&#8217;re used to doing things.  </p>
<p>Mark Shuttleworth:</p>
<p>Releasing poorly tested updates for a &#8217;stable&#8217; release is inexcusable.</p>
<p>Pragmatic Linux enthusiasts [like myself] will hesitate to recommend and use an OS in any professional capacity if it is undependable.  These &#8216;mishaps&#8217; scare off new users and push away the fringe of the current user base.</p>
<p>In the hierarchy of development demands, a policy to deliver and maintain flawless internal stability to users who require it must trump other concerns, even in virtually all security situations.  For example, MS is notoriously slow in patching vulnerabilities, but to the average user that&#8217;s not half as bad as faulty updates. If you promise stability and deliver less, people get incredibly pissed, especially when there is nobody to blame but the source, and especially when that source is already struggling to build a reputation in the areas of usability, trust, and practicality. </p>
<p>Faulty updates are a death sentence for Ubuntu.</p>
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		<title>By: Steve Weed</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-4855</link>
		<dc:creator>Steve Weed</dc:creator>
		<pubDate>Tue, 12 Sep 2006 19:38:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-4855</guid>
		<description>The guy above posted on Sep 10 about AmaroK 1.4.2, but did he know that on Kubuntu.org on the 6th of September AmaroK 1.4.3 was made available for Kubuntu?

http://kubuntu.org/announcements/amarok-1.4.3.php

People need to chill, read, and chill some more, because chilling is good.. :) There's also ubuntuforums.org to vent frustrations rather than cluttering a nice blog with such tripe.</description>
		<content:encoded><![CDATA[<p>The guy above posted on Sep 10 about AmaroK 1.4.2, but did he know that on Kubuntu.org on the 6th of September AmaroK 1.4.3 was made available for Kubuntu?</p>
<p><a href="http://kubuntu.org/announcements/amarok-1.4.3.php" rel="nofollow">http://kubuntu.org/announcements/amarok-1.4.3.php</a></p>
<p>People need to chill, read, and chill some more, because chilling is good.. <img src='http://www.markshuttleworth.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> There&#8217;s also ubuntuforums.org to vent frustrations rather than cluttering a nice blog with such tripe.</p>
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		<title>By: Joe Bong</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-4776</link>
		<dc:creator>Joe Bong</dc:creator>
		<pubDate>Mon, 11 Sep 2006 18:56:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-4776</guid>
		<description>@Phil:

"Don’t add new versions into released editions of Kubuntu"

If you don't want new versions of software, then by all means don't upgrade, the choice is yours. All software has the potential for bugs, holding back new versions from everyone so they have to compile from source to get to the next version is not my idea of linux for human beings.</description>
		<content:encoded><![CDATA[<p>@Phil:</p>
<p>&#8220;Don’t add new versions into released editions of Kubuntu&#8221;</p>
<p>If you don&#8217;t want new versions of software, then by all means don&#8217;t upgrade, the choice is yours. All software has the potential for bugs, holding back new versions from everyone so they have to compile from source to get to the next version is not my idea of linux for human beings.</p>
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		<title>By: Phil Stone</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-4678</link>
		<dc:creator>Phil Stone</dc:creator>
		<pubDate>Sun, 10 Sep 2006 21:37:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-4678</guid>
		<description>You're still releasing junk into the biosphere...

With today's updates I find Amorok is now 1.4.2 and
sorely broken, no flak, collections gone, who knows what
else.

You gotta stop this...  You say 6.6 is Long Term Support, then support it, stop changing it.

Don't add new versions into released editions of Kubuntu.  Only security patches, maybe bug fixes, but not when some package has a rewrite.  You're using a million desktops as your final test.

You gotta have a standard ability to install older, known working,
versions, without the need for humans at the server to uninstall a bad upgrade.  Adept doesn't let me back off 1.4.2 and go back,
to, say 1.3.X...

Phil

[MarkShuttleworth:  I think you have enabled dapper-backports on your system, which says you *want* to get newer versions of stuff from Edgy, compiled for Dapper, installed on your system.]</description>
		<content:encoded><![CDATA[<p>You&#8217;re still releasing junk into the biosphere&#8230;</p>
<p>With today&#8217;s updates I find Amorok is now 1.4.2 and<br />
sorely broken, no flak, collections gone, who knows what<br />
else.</p>
<p>You gotta stop this&#8230;  You say 6.6 is Long Term Support, then support it, stop changing it.</p>
<p>Don&#8217;t add new versions into released editions of Kubuntu.  Only security patches, maybe bug fixes, but not when some package has a rewrite.  You&#8217;re using a million desktops as your final test.</p>
<p>You gotta have a standard ability to install older, known working,<br />
versions, without the need for humans at the server to uninstall a bad upgrade.  Adept doesn&#8217;t let me back off 1.4.2 and go back,<br />
to, say 1.3.X&#8230;</p>
<p>Phil</p>
<p>[MarkShuttleworth:  I think you have enabled dapper-backports on your system, which says you *want* to get newer versions of stuff from Edgy, compiled for Dapper, installed on your system.]</p>
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		<title>By: Jim</title>
		<link>http://www.markshuttleworth.com/archives/54#comment-4440</link>
		<dc:creator>Jim</dc:creator>
		<pubDate>Fri, 08 Sep 2006 20:18:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.markshuttleworth.com/archives/54#comment-4440</guid>
		<description>Please advertise on TV in America, we need Ubuntu to replace the garbage OS that's dominate here.</description>
		<content:encoded><![CDATA[<p>Please advertise on TV in America, we need Ubuntu to replace the garbage OS that&#8217;s dominate here.</p>
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