Archive for September, 2012

Amazon search results in the Dash

Sunday, September 23rd, 2012

It makes perfect sense to integrate Amazon search results in the Dash, because the Home Lens of the Dash should let you find *anything* anywhere. Over time, we’ll make the Dash smarter and smarter, so you can just ask for whatever you want, and it will Just Work.

The Home Lens of the Dash is a “give me X” experience. You hit the Super key, and say what you want, and we do our best to figure out what you mean, and give you that. Of course, you can narrow the scope of that search if you want. For example, you can hit Super-A and just search applications. But if you throw your query out to the Dash, we need to be a smart as possible about where we go looking for answers for you.

In 12.10 we’ll take the first step of looking both online and locally for possible results. The Home lens will show you local things like apps and music, as it always has, as well as results from Amazon. Note – these are not ads, they are results to your search. We don’t promote any product or service speculatively, these are not banners or spyware. These are results from underlying scopes, surfaced to the Home lens, because you didn’t narrow the scope to a specific, well scope.

What we have in 12.10 isn’t the full experience, so those who leap to judgement are at maximum risk of having to eat their words later. Chill out. If the first cut doesn’t work for you, remove it, or just search the specific scope you want (there are hotkeys for all the local scopes).

Here’s a quick Q&A on the main FUD-points.

Why are you putting ads in Ubuntu?

We’re not putting ads in Ubuntu. We’re integrating online scope results into the home lens of the dash. This is to enable you to hit “Super” and then ask for anything you like, and over time, with all of the fantastic search scopes that people are creating, we should be able to give you the right answer.

These are not ads because they are not paid placement, they are straightforward Amazon search results for your search. So the Dash becomes a super-search of any number of different kinds of data. Right now, it’s not dynamically choosing what to search, it’s just searching local scopes and Amazon, but it will get smarter over time.

I don’t wan’t to search Amazon for the Terminal

Use Super-A. You can tell Unity exactly what you want to search. And in future you’ll be able to do that from the home lens, too, more easily than the current Lens Bar at the bottom of the Dash.

I want to control what is searched on the Home Lens

So do I! Designs and patches welcome in the usual places. I’m pretty sure by 14.04 LTS we’ll have the kinks unkinked. Till then, come along for the ride, or stick with 12.04 LTS. We can’t wait till it’s perfect before landing everything, because the only way to learn what’s not perfect is to have other people – real people – use it.

I can’t believe you just changed Ubuntu. I liked it the way it was.

Looks like those six months are nearly up again ;)

This is just a moneymaking scheme.

We picked Amazon as a first place to start because most of our users are also regular users of Amazon, and it pays us to make your Amazon journey  get off to a faster start. Typing Super “queen marking cage”  Just Worked for me this morning. I am now looking forward to my game of Ultimate Where’s Waldo hunting down the queens in my bee colonies, Ubuntu will benefit from the fact that I chose to search Amazon that way, Amazon benefits from being more accessible to a very discerning, time-conscious and hotkey-friendly audience.

But there are many more kinds of things you can search through with Unity scopes. Most of them won’t pay Ubuntu a cent, but we’ll still integrate them into the coolest just-ask-and-you’ll-receive experience. I want us to do this because I think we can make the desktop better.

Why are you telling Amazon what I am searching for?

We are not telling Amazon what you are searching for. Your anonymity is preserved because we handle the query on your behalf. Don’t trust us? Erm, we have root. You do trust us with your data already. You trust us not to screw up on your machine with every update. You trust Debian, and you trust a large swathe of the open source community. And most importantly, you trust us to address it when, being human, we err.

The query should be encrypted!

It will be in the release version.

I want to control this in the settings!

Yes, we agree, and designs and work are under way to make that possible. That should land in 12.10 too, or as an update, or in 13.04.

In summary – please don’t feed the trolls. We’re interested in feedback in what sorts of things would be useful to search straight from the home lens, and how to improve the search results, as well as provide better control of the process to you.

Here is the key question, as I see it:

Can Canonical and the Ubuntu community handle the responsibility associated with this sort of service?

Well, if we want to run a modern platform, that updates automatically and provides users with the full benefit of living in a connected world, then we have to be able to do that. If we can’t we won’t be relevant. So we should talk about the appropriate kinds of privacy policy, appropriate encryption, appropriate settings and preferences, to make this all world class.