ACPI, firmware and your security

Monday, March 17th, 2014

ACPI comes from an era when the operating system was proprietary and couldn’t be changed by the hardware manufacturer.

We don’t live in that era any more.

However, we DO live in an era where any firmware code running on your phone, tablet, PC, TV, wifi router, washing machine, server, or the server running the cloud your SAAS app is running on, is a threat vector against you.

If you read the catalogue of spy tools and digital weaponry provided to us by Edward Snowden, you’ll see that firmware on your device is the NSA’s best friend. Your biggest mistake might be to assume that the NSA is the only institution abusing this position of trust – in fact, it’s reasonable to assume that all firmware is a cesspool of insecurity courtesy of incompetence of the worst degree from manufacturers, and competence of the highest degree from a very wide range of such agencies.

In ye olden days, a manufacturer would ship Windows, which could not be changed, and they wanted to innovate on the motherboard, so they used firmware to present a standard interface for things like power management to a platform that could not modified to accommodate their innovation.

Today, that same manufacturer can innovate on the hardware and publish a patch for Linux to express that innovation – and Linux is almost certainly the platform that matters. If Windows enters this market then the Windows driver model can evolve to give manufacturers this same ability to innovate in the Windows world, where proprietary unverifiable blobs are the norm.

Arguing for ACPI on your next-generation device is arguing for a trojan horse of monumental proportions to be installed in your living room and in your data centre. I’ve been to Troy, there is not much left.

We’ve spent a good deal of time working towards a world where you can inspect the code that is running on any device you run. In Ubuntu we work hard to make sure that any issues in that code can be fixed and delivered right away to millions of users. Bruce Schneier wisely calls security a process, not a product. But the processes for finding and fixing problems in firmware are non-existent and not improving.

I would very much like to be part of FIXING the security problem we engineers have created in our rush to ship products in the olden days. I’m totally committed to that.

So from my perspective:

  • Upstream kernel is the place to deliver the software portion of the innovation you’re selling. We have great processes now to deliver that innovation to users, and the same processes help us improve security and efficiency too.
  • Declarative firmware that describes hardware linkages and dependencies but doesn’t include executable code is the best chance we have of real bottom-up security. The Linux device tree is a very good starting point. We have work to do to improve it, and we need to recognise the importance of being able to fix declarations over the life of a product, but we must not introduce blobs in order to short cut that process.

Let’s do this right. Each generation gets its turn to define the platforms it wants to pass on – let’s pass on something we can be proud of.

Our mission in Ubuntu is to give the world’s people a free platform they can trust.  I suspect a lot of the Linux community is motivated by the same goal regardless of their distro. That also means finding ways to ensure that those trustworthy platforms can’t be compromised elsewhere. We can help vendors innovate AND ensure that users have a fighting chance of privacy and security in this brave new world. But we can’t do that if we cling to the tools of the past. Don’t cave in to expediency. Design a better future, it really can be much healthier than the present if we care and act accordingly.

 

The desktop remains central to our everyday work and play, despite all the excitement around tablets, TV’s and phones. So it’s exciting for us to innovate in the desktop too, especially when we find ways to enhance the experience of both heavy “power” users and casual users at the same time. The desktop will be with us for a long time, and for those of us who spend hours every day using a wide diversity of applications, here is some very good news: 12.04 LTS will include the first step in a major new approach to application interfaces.

This work grows out of observations of new and established / sophisticated users making extensive use of the broader set of capabilities in their applications. We noticed that both groups of users spent a lot of time, relatively speaking, navigating the menus of their applications, either to learn about the capabilities of the app, or to take a specific action. We were also conscious of the broader theme in Unity design of leading from user intent. And that set us on a course which led to today’s first public milestone on what we expect will  be a long, fruitful and exciting journey.

The menu has been a central part of the GUI since Xerox PARC invented ‘em in the 70′s. It’s the M in WIMP and has been there, essentially unchanged, for 30 years.

Screenshot of the original Macintosh desktop

The original Macintosh desktop, circa 1984, courtesy of Wikipedia

We can do much better!

Say hello to the Head-Up Display, or HUD, which will ultimately replace menus in Unity applications. Here’s what we hope you’ll see in 12.04 when you invoke the HUD from any standard Ubuntu app that supports the global menu:

HUD for 12.04

Snapshot of the HUD in Ubuntu 12.04

The intenterface – it maps your intent to the interface

This is the HUD. It’s a way for you to express your intent and have the application respond appropriately. We think of it as “beyond interface”, it’s the “intenterface”.  This concept of “intent-driven interface” has been a primary theme of our work in the Unity shell, with dash search as a first class experience pioneered in Unity. Now we are bringing the same vision to the application, in a way which is completely compatible with existing applications and menus.

The HUD concept has been the driver for all the work we’ve done in unifying menu systems across Gtk, Qt and other toolkit apps in the past two years. So far, that’s shown up as the global menu. In 12.04, it also gives us the first cut of the HUD.

Menus serve two purposes. They act as a standard way to invoke commands which are too infrequently used to warrant a dedicated piece of UI real-estate, like a toolbar button, and they serve as a map of the app’s functionality, almost like a table of contents that one can scan to get a feel for ‘what the app does’. It’s command invocation that we think can be improved upon, and that’s where we are focusing our design exploration.

As a means of invoking commands, menus have some advantages. They are always in the same place (top of the window or screen). They are organised in a way that’s quite easy to describe over the phone, or in a text book (“click the Edit->Preferences menu”), they are pretty fast to read since they are generally arranged in tight vertical columns. They also have some disadvantages: when they get nested, navigating the tree can become fragile. They require you to read a lot when you probably already know what you want. They are more difficult to use from the keyboard than they should be, since they generally require you to remember something special (hotkeys) or use a very limited subset of the keyboard (arrow navigation). They force developers to make often arbitrary choices about the menu tree (“should Preferences be in Edit or in Tools or in Options?”), and then they force users to make equally arbitrary effort to memorise and navigate that tree.

The HUD solves many of these issues, by connecting users directly to what they want. Check out the video, based on a current prototype. It’s a “vocabulary UI”, or VUI, and closer to the way users think. “I told the application to…” is common user paraphrasing for “I clicked the menu to…”. The tree is no longer important, what’s important is the efficiency of the match between what the user says, and the commands we offer up for invocation.

In 12.04 LTS, the HUD is a smart look-ahead search through the app and system (indicator) menus. The image is showing Inkscape, but of course it works everywhere the global menu works. No app modifications are needed to get this level of experience. And you don’t have to adopt the HUD immediately, it’s there if you want it, supplementing the existing menu mechanism.

It’s smart, because it can do things like fuzzy matching, and it can learn what you usually do so it can prioritise the things you use often. It covers the focused app (because that’s where you probably want to act) as well as system functionality; you can change IM state, or go offline in Skype, all through the HUD, without changing focus, because those apps all talk to the indicator system. When you’ve been using it for a little while it seems like it’s reading your mind, in a good way.

We’ll resurrect the  (boring) old ways of displaying the menu in 12.04, in the app and in the panel. In the past few releases of Ubuntu, we’ve actively diminished the visual presence of menus in anticipation of this landing. That proved controversial. In our defence, in user testing, every user finds the menu in the panel, every time, and it’s obviously a cleaner presentation of the interface. But hiding the menu before we had the replacement was overly aggressive. If the HUD lands in 12.04 LTS, we hope you’ll find yourself using the menu less and less, and be glad to have it hidden when you are not using it. You’ll definitely have that option, alongside more traditional menu styles.

Voice is the natural next step

Searching is fast and familiar, especially once we integrate voice recognition, gesture and touch. We want to make it easy to talk to any application, and for any application to respond to your voice. The full integration of voice into applications will take some time. We can start by mapping voice onto the existing menu structures of your apps. And it will only get better from there.

But even without voice input, the HUD is faster than mousing through a menu, and easier to use than hotkeys since you just have to know what you want, not remember a specific key combination. We can search through everything we know about the menu, including descriptive help text, so pretty soon you will be able to find a menu entry using only vaguely related text (imagine finding an entry called Preferences when you search for “settings”).

There is lots to discover, refine and implement. I have a feeling this will be a lot of fun in the next two years :-)

Even better for the power user

The results so far are rather interesting: power users say things like “every GUI app now feels as powerful as VIM”. EMACS users just grunt and… nevermind ;-). Another comment was “it works so well that the rare occasions when it can’t read my mind are annoying!”. We’re doing a lot of user testing on heavy multitaskers, developers and all-day-at-the-workstation personas for Unity in 12.04, polishing off loose ends in the experience that frustrated some in this audience in 11.04-10. If that describes you, the results should be delightful. And the HUD should be particularly empowering.

Even casual users find typing faster than mousing. So while there are modes of interaction where it’s nice to sit back and drive around with the mouse, we observe people staying more engaged and more focused on their task when they can keep their hands on the keyboard all the time. Hotkeys are a sort of mental gymnastics, the HUD is a continuation of mental flow.

Ahead of the competition

There are other teams interested in a similar problem space. Perhaps the best-known new alternative to the traditional menu is Microsoft’s Ribbon. Introduced first as part of a series of changes called Fluent UX in Office, the ribbon is now making its way to a wider set of Windows components and applications. It looks like this:

Sample of Microsoft Ribbon

You can read about the ribbon from a supporter (like any UX change, it has its supporters and detractors ;-)) and if you’ve used it yourself, you will have your own opinion about it. The ribbon is highly visual, making options and commands very visible. It is however also a hog of space (I’m told it can be minimised). Our goal in much of the Unity design has been to return screen real estate to the content with which the user is working; the HUD meets that goal by appearing only when invoked.

Instead of cluttering up the interface ALL the time, let’s clear out the chrome, and show users just what they want, when they want it.

Time will tell whether users prefer the ribbon, or the HUD, but we think it’s exciting enough to pursue and invest in, both in R&D and in supporting developers who want to take advantage of it.

Other relevant efforts include Enso and Ubiquity from the original Humanized team (hi Aza &co), then at Mozilla.

Our thinking is inspired by many works of science, art and entertainment; from Minority Report to Modern Warfare and Jef Raskin’s Humane Interface. We hope others will join us and accelerate the shift from pointy-clicky interfaces to natural and efficient ones.

Roadmap for the HUD

There’s still a lot of design and code still to do. For a start, we haven’t addressed the secondary aspect of the menu, as a visible map of the functionality in an app. That discoverability is of course entirely absent from the HUD; the old menu is still there for now, but we’d like to replace it altogether not just supplement it. And all the other patterns of interaction we expect in the HUD remain to be explored. Regardless, there is a great team working on this, including folk who understand Gtk and Qt such as Ted Gould, Ryan Lortie, Gord Allott and Aurelien Gateau, as well as designers Xi Zhu, Otto Greenslade, Oren Horev and John Lea. Thanks to all of them for getting this initial work to the point where we are confident it’s worthwhile for others to invest time in.

We’ll make sure it’s easy for developers working in any toolkit to take advantage of this and give their users a better experience. And we’ll promote the apps which do it best – it makes apps easier to use, it saves time and screen real-estate for users, and it creates a better impression of the free software platform when it’s done well.

From a code quality and testing perspective, even though we consider this first cut a prototype-grown-up, folk will be glad to see this:

Overall coverage rate:
   lines......: 87.1% (948 of 1089 lines)
   functions..: 97.7% (84 of 86 functions)
   branches...: 63.0% (407 of 646 branches)

Landing in 12.04  LTS is gated on more widespread testing.  You can of course try this out from a PPA or branch the code in Launchpad (you will need these two branches). Or dig deeper with blogs on the topic from Ted Gould, Olli Ries and Gord Allott. Welcome to 2012 everybody!

A wit said of Google Wave “if your project depends on reinventing scrollbars, you are doing something wrong.” But occasionally, just occasionally, one gets to do exactly that.

Under the Ayatana banner, we’ve been on a mission to make the desktop have less chrome and more content. The goal is to help people immerse themselves in their stuff, without being burdened with large amounts of widgetry which isn’t relevant to the thing they are trying to concentrate on. And when it comes to widgetry, there are few things left which take up more space than scrollbars.

For example, I spend plenty of time in a full screen terminal, and it’s lovely to see how clean that experience is on Natty today:

…but that scrollbar on the right seems heavy and outdated. We took inspiration from mobile devices, and started exploring the idea of making scrollbars be more symbolic, and less physical. Something like this:

Of course, since the desktop isn’t often a touch device, we need to think through pointer interactions. We wanted to preserve the idea of keeping content exposed as much as possible, while still providing for pointer interaction when needed. We also decided to drop the “one line scroll” capability, while preserving the ability to page up and down. Take a look at the result:

Overlay Scrollbars in Unity – implementation from Canonical Design on Vimeo.

The design work behind this has been done by Christian Giordano, who worked through the corner cases (literally) and provided a mockup for testing purposes. And the heavy lifting for Natty is being done by the indefatigable Andrea Cimitan, who is currently polishing up a gtk implementation of the concept for the release. Christian put together a blog post on the subject, and a great video which talks through the design process and a few of the challenges and solutions found:

Overlay Scrollbars in Unity from Canonical Design on Vimeo.

Code is available on launchpad, bzr branch lp:ayatana-scrollbar and in a PPA:

sudo add-apt-repository ppa:ayatana-scrollbar-team/release; sudo apt-get update
sudo apt-get install liboverlay-scrollbar-0.1-0
LIBOVERLAY_SCROLLBAR=foo gnome-appearance-properties

Well done, guys.