Martin Meredith blogs that it would be good for other distros also to adopt Malone. Most of the larger distros have established bugzilla’s or their own custom bug trackers, though, so we specifically designed Malone so that it can link to those external bug trackers rather than requiring them to adopt Malone.

Right now, it still requires opening a bug in each of the upstream trackers, which is a pain.

In the future, I think we should see if we can get permission from the upstream bug tracker operators for Launchpad to be able to open bugs directly in their trackers. So, from Launchpad, if we had permission from Mozilla, you should be able to say “this bug in Ubuntu’s Firefox package is also in upstream, please open a bug report for it”. And that should report the bug in, then link it in all the right ways in Malone.

The problem will definitely be the risk of filing unnecessary dups in the upstream tracker. Bugzilla is getting good at getting people to check that the bug they are reporting has not already been reported. We need that same level of defense in Launchpad (though with the ticket tracker slowly improving, we should see more problems starting out there, being handled by the community, and graduating to Malone only once they are verified). And we need a way to make sure that Launchpad does not get a bad reputation for being used to poke dups into upstream bug trackers.

11 Responses to “Malone is useful even if you have your own bug tracker”

  1. Source Guru » Blog Archive » More on malone Says:

    […] I have to agree with Mark’s latest blog post regarding launchpad being able to open bugs in other bugzillas… There’s been a couple of times when I’ve wanted to open a bug in Debian through launchpad – as It would be easier to do it that way. […]

  2. poningru Says:

    they are working on it:
    for more info:

  3. Bartolomeo Nicolotti Says:

    Sorry, I’ve posted replies in

    that’re waiting moderation, thanks

  4. David Nielsen Says:

    Mark, we have now heard from your team for a while both answer indicating that the Launchpad code would be freed and that it would not. Could you please once and for all set the record straight, the status of launchpad’ freedom is holding it back from either eminent death by non adoption or universal adoption by excellence.

  5. Lilly Says:

    Hi Mark

    I dont udnerstand most of the things you are speaking about on this blog, but would just like to say that you are a true inspiration and have given many people more hope in life.

    You must be the proudest South African around, wait, second to Nelson of course. 🙂

    BTW – did you know Ubuntu was mentioned in a US TV series? Yes, it was and the pilot epsiode of the show had a few SA references. The owner of a IT company had a similair path to success like yours, and it used Miriam Makeba’s ‘Click’ song.

    Ciao, from London

  6. David Fraser Says:

    Did you read the comments on Martin’s blog? The major problem is that Malone is not open source. What is your plan here?

  7. bahamamama Says:

    Im confused. If this really is Mark Shuttleworth’s blog, why is no-one commenting on it? as Im sure that your ramblings would appeal to geeks everywhere, and if no-one is commenting on it logic dictates that very few people are reading it. Odd.
    Anyway, just stumbled upon it whilst doing some research on some thawte stuff.

  8. Mark White Says:

    Dear Mark

    Apologies for the e-mail from nowhere – this is an impulse e-mail. I googled HBD as a possible working title for a technology seed fund I am in the process of getting going and of course hit on HBD Cape Town. Since I ran a kind of VC in South Africa (actually more of a development capital fund, and targeted exclusively at BEE deals – 1995-2000 was rather too early to make it successful but it was fun and I learned a lot) I of course read on, dreaming of Cape Town, and it all looks like good stuff. Well done & good luck to the team.

    Back to the UK and why this e-mail. It’s just nothing ventured etc. I’ve been running an interesting tech seed investment operation based inside a UK govt quango ( – if you go to the website just beware that the website is aimed very much at the general populace and therefore the human interest angle) for the past 4 years and have got it to the point where it is pretty sensible commercially. It’s also – I think – very interesting in terms of dealflow (we’re the largest single source of seed capital so see a huge proportion of the best tech deals in the UK) and also for some of the people we have working alongside us (we have a pool of close on 100 mentors and lord knows how many consultants who all seem to love the early stage stuff so work for us for a fraction of the rates they charge VCs). And now I want/need to take the team out, because it is getting so stifling inside the quango. End of story, start of a very long road.

    So why contact you? No really good reason, just a sense that you might possibly be interested in taking a look and offering friendly advice. You’ve been through the start-up phase yourself, and set up HBD to look at the seed stage (and beyond) in South Africa. We could be interesting if you have any desire to hook into the broader UK tech or venture scene (I gather you’re living in London). Whatever. If you are remotely interested do call on my mobile – 07984 783814. Equally, feel free to ignore, and apologies for taking your time.

    Best wishes

    Mark White

  9. Julie Miller Says:

    Hi Mark,

    e’ve recently published “Beginning Ubuntu Linux: From Novice to Professional” by Keir Thomas, and I’d like to send you a complimentary copy to be reviewed on your blog.

    More information about the book is here: Just yesterday, it received a 9/10 from a Slashdot contributor:!

    If you are interested, please respond with your shipping address, and I’ll send a copy off to you next week. And if you’ll be at LinuxWorld next week, please stop by the booth (1040) and say hi!

  10. Olivier Mengué Says:

    Malone will help to build the WWBW: the World-Wide Bugs Web.

  11. Poema de amor Says:

    Looks pretty cool and complete,

    One question though, is there a way to get a copy of malone? is it open source?

    I’ve used bugzilla, mantis and sharepoint in some cases and it will be grat to have an application that can manage the information of all the bugtrackers together.